Automotive Technician: Training, Growth & Team Impact

Serra Gaylord & Kalkaska; Traverse City (MI); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Employer-paid Life Insurance

Employee Referral Program

Growth Opportunities

Job summary

Serra Traverse City is seeking an Automotive Technician to join its world-class team. You will prepare, submit warranty claims, diagnose malfunctions, and repair vehicles to dealer and factory standards.

Responsibilities include communicating with parts, documenting work, road-testing when required, and participating in training programs while maintaining safety and cleanliness in the shop.

Qualifications

• Driver's license required.
• Excellent communication, organizational, and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before customers or employees of organization.
• Experience using general office equipment (i.e., computers, iPad, copier, etc.).
• Ability to sit or stand for prolonged periods of time.
• Possess the ability to multitask.
• Professional, well-groomed personal appearance.
• Ability to apply common sense understanding, interpret and carry out a variety of instructions furnished in written, oral, diagram or form.

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with the parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to the supervisor
• Ensures that customers' cars are kept clean. Notifies service advisors immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Return them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Operates all tools and equipment in a safe manner.
• Report any safety issues immediately to management.
• Other duties may be assigned, as needed.

Skills

Driver's license

Communication

Read safety rules

Reporting

Public speaking

Office equipment

Multitasking

Professional appearance

Interpret instructions

Education

AA or equivalent

Job description

Serra Traverse City is seeking an Automotive Technician to join its world-class team. You will prepare, submit warranty claims, diagnose malfunctions, and repair vehicles to dealer and factory standards.

Responsibilities include communicating with parts, documenting work, road-testing when required, and participating in training programs while maintaining safety and cleanliness in the shop.