Automotive Store Manager

Monro, Inc.; Victorville (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Join a leading automotive service provider as an Automotive Store Manager. You will lead a team to deliver exceptional customer service, manage store operations, and drive sales. Enjoy competitive compensation, growth opportunities, and a supportive work environment focused on team development.

Benefits

Performance incentives

Paid vacations

Health insurance

401(k) eligibility

Qualifications

• Leadership experience in retail/sales.
• Ability to manage financial results and control costs.

Responsibilities

• Develop sales and technical teammates to ensure a 5-star Guest experience.
• Achieve sales goals through strategic planning and product knowledge.
• Manage expenses including payroll, supplies, and utilities.

Skills

Leadership

Communication

Motivational Skills

Education

High School Diploma or equivalent

Job description

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Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and prioritize a people-first approach where every guest and teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states, supporting 16 brands. We are committed to providing high-quality tire and auto services in neighborhoods nationwide.

Destination Monro - Your Career is Here!

Compensation: $60,000 to $75,000 based on experience and potential incentives

Job Description

The Store Manager provides daily leadership to store staff, including Technicians and Guest Care Specialists, reporting to the District Manager. Responsibilities include team development, sales promotion, customer service, inventory management, safety compliance, and operational excellence.

Responsibilities

1. Develop sales and technical teammates to ensure a 5-star Guest experience.
2. Achieve sales goals through strategic planning and product knowledge.
3. Promote tire and service products to maximize sales and guest satisfaction.
4. Train staff on shop operations and guest services.
5. Oversee staffing, recruiting, hiring, and performance management.
6. Manage expenses including payroll, supplies, and utilities.
7. Handle inventory, including tires and parts.
8. Ensure store cleanliness and readiness.
9. Schedule appointments and assign tasks based on skills.
10. Build customer relationships for loyalty and retention.
11. Convey repair and service needs effectively to guests.
12. Adhere to company policies, safety standards, and regulatory requirements.
13. Maintain technical knowledge through training.
14. Operate and maintain equipment safely.
15. Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Leadership experience in retail/sales.
• Ability to manage financial results and control costs.
• Motivational skills to lead teams toward goals.
• Strong communication skills.
• Completion of required training.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).

Work Environment & Physical Requirements

Work in an automotive shop environment with exposure to noise, weather, chemicals, and physical demands including lifting up to 50 lbs and standing for long periods.

Benefits & Additional Information

• Performance incentives, paid vacations, and holidays.
• Reimbursement for ASE Certifications and State Inspection Licenses.
• 401(k) eligibility, health, vision, and dental insurance.
• Employee discounts and career advancement opportunities.

Growth Opportunities

Monro supports career growth through training, certifications, and leadership development via Monro University.

Monro, Inc. is an equal opportunity employer.