Automotive Store Manager

Monro, Inc.; Chino Hills (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

A leading automotive service company is seeking an Automotive Store Manager in Chino Hills. The role involves daily leadership, team development, and achieving sales goals while ensuring customer satisfaction and operational excellence. Candidates should possess strong leadership and problem-solving skills, along with a High School Diploma. This position offers competitive salary and growth opportunities in a dynamic work environment.

Benefits

Incentives

Benefits

Career Growth Opportunities

Qualifications

• Leadership experience in retail or sales environments.
• Ability to manage financial results and control costs.

Responsibilities

• Develop sales and technical teammates to provide a 5-star guest experience.
• Manage staffing, including recruiting, hiring, and performance evaluations.
• Control expenses related to payroll, supplies, and maintenance.

Skills

Leadership

Problem Solving

Customer Service

Inventory Management

Effective Communication

Education

High School Diploma

Job description

Join to apply for the Automotive Store Manager role at Monro, Inc.

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach where every guest and teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states, supporting 16 brands. We aim to be America’s leading auto and tire service centers, trusted by our communities for quality and customer service.

Job Description

The Store Manager provides daily leadership to store staff, including technicians and guest care specialists. Reporting to the District Manager, you will be responsible for team development, sales growth, customer satisfaction, and store operations to meet company standards and goals.

Responsibilities

1. Develop sales and technical teammates to provide a 5-star guest experience.
2. Achieve sales goals through effective planning, product knowledge, and industry understanding.
3. Promote tire and service products to maximize sales and guest loyalty.
4. Train and develop teammates in shop operations and guest services.
5. Oversee technicians and assist with services and repairs as needed.
6. Manage staffing, including recruiting, hiring, scheduling, and performance evaluations.
7. Control expenses related to payroll, supplies, utilities, and maintenance.
8. Manage inventory, including tires and parts.
9. Ensure store cleanliness and readiness, maintaining safety standards.
10. Schedule appointments and assign tasks based on team skills.
11. Meet sales targets by informing guests about products and promotions.
12. Address guest needs and resolve complaints to ensure satisfaction and loyalty.
13. Adhere to company policies, safety standards, and regulatory requirements.
14. Maintain technical knowledge through ongoing training.
15. Operate and maintain equipment safely and properly.
16. Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Leadership experience in retail or sales environments.
• Ability to manage financial results and control costs.
• Motivational skills to lead and influence a team.
• Strong problem-solving, inventory management, and customer service skills.
• Effective communication skills.
• Completion of required training and a valid driver’s license with a satisfactory MVR.

Additional Information

Position offers a salary of $55,000 to $90,000, with incentives, benefits, and career growth opportunities. The work environment involves automotive shop conditions with physical requirements such as lifting up to 50 lbs and standing for long periods.

Monro is an equal opportunity employer committed to diversity and inclusion in the workplace.