Automotive Store Leader: Customer Experience & Ops

MFA Oil Company; Kansas City (MO); Hybrid; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

MFA Petroleum Company, operating Big O Tires in Kansas City, MO, is seeking an Assistant Store Manager to oversee daily operations and drive superior customer service. You will guide staff to meet sales and service goals and ensure alignment with company standards.

Responsibilities include opening/closing, inventory management, staff training, and assisting with financials and reporting. This role requires strong leadership and a commitment to operational excellence.

Qualifikationen

• Must be 18+ years old and legally authorized to work in the United States.
• Ability to obtain state Motor Vehicle Inspection license within one year of hire.
• Previous experience in retail or automotive sales or service.
• Ability to perform basic mathematical calculations and operate a computer.

Aufgaben

• Build relationships with customers and staff to deliver positive experiences.
• Open/close the location according to hours of operation.
• Manage store operations including customer service, sales, shop management and office tasks.
• Promote sales by explaining benefits of service and products to customers.
• Assist in training and execution of company programs, policies, and procedures.
• Support the Store Manager with financials, inventory, and reporting.

Kenntnisse

Customer service

Leadership

Retail experience

Budgeting

Problem solving

Ausbildung

High school diploma or GED

Tools

Computer skills

Jobbeschreibung

MFA Petroleum Company, operating Big O Tires in Kansas City, MO, is seeking an Assistant Store Manager to oversee daily operations and drive superior customer service. You will guide staff to meet sales and service goals and ensure alignment with company standards.

Responsibilities include opening/closing, inventory management, staff training, and assisting with financials and reporting. This role requires strong leadership and a commitment to operational excellence.