Automotive Store Leader – Customer Experience & Growth
O'Reilly Automotive
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Benefits offered by this job
Job summary
O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, and operations. You will lead the team in delivering exceptional customer service and ensuring smooth store performance during absences or opposing shifts.
Bilingual candidates are encouraged to apply, with opportunities for growth and a comprehensive benefits package available. This role emphasizes coaching, hiring help, and maintaining store standards.
Qualifications
- Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
- Desired: Certified Parts Professional Certification; ASE Certification.
- Fluency in Spanish is highly desired.
Responsibilities
- Lead the store team in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom and programs.
- Work with the store manager to ensure adequate staffing during peak hours.
- Assist in hiring by completing recruiting tasks and interviews.
- Ensure buy online/ship to store and transfers are processed timely.
- Manage opening/closing duties and security measures.
Skills
Education
Job description
O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, and operations. You will lead the team in delivering exceptional customer service and ensuring smooth store performance during absences or opposing shifts.
Bilingual candidates are encouraged to apply, with opportunities for growth and a comprehensive benefits package available. This role emphasizes coaching, hiring help, and maintaining store standards.
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