Automotive Shop Manager — Lead Operations & Service

The Durban Group; Jacksonville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Paycom - ATS in Jacksonville, NC seeks a full-time shop supervisor to lead technicians, manage daily operations, and ensure high-quality service. Responsibilities include inventory management, staffing, payroll-related tasks, and customer-focused duties on a day shift.

The role requires strong safety awareness and physical fitness, with reliability and strong communication skills. This position emphasizes maintaining a safe, professional work environment and delivering excellent customer

Qualifications

• Must be adaptable to change and lead through evolving business needs.
• Ability to learn and retain detailed product and service knowledge.
• Basic computer skills required.
• Excellent communication skills with the public.
• Reliable transportation is required.
• Capable of walking, standing, bending, stooping, twisting, and performing physical tasks for extended periods.
• Must be able to lift up to 50 pounds.
• Comfortable working in varying weather conditions.

Responsibilities

• Supervise shop floor operations and assign technicians.
• Perform opening and closing procedures.
• Monitor and adjust inventory; conduct EOP/EOY counts.
• Place orders and manage stock levels.
• Recruit, interview, and onboard new team members.
• Motivate team and manage personnel decisions.
• Process payments for services rendered.
• Train and develop team for growth.
• Ensure customers have excellent experiences.
• Maintain shop, office, and bathroom cleanliness.

Skills

Adaptability

Learning ability

Computer skills

Communication skills

Reliability

Physical fitness

Safety awareness

Job description

Paycom - ATS in Jacksonville, NC seeks a full-time shop supervisor to lead technicians, manage daily operations, and ensure high-quality service. Responsibilities include inventory management, staffing, payroll-related tasks, and customer-focused duties on a day shift.

The role requires strong safety awareness and physical fitness, with reliability and strong communication skills. This position emphasizes maintaining a safe, professional work environment and delivering excellent customer