Profit-Driven Service Manager | Auto Repair Leader

Northtown Automotive Companies; Eggertsville (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Service Manager at Paycom - ATS oversees a high‑volume auto service department, driving efficiency and profitability while maintaining strong customer relationships. You will hire, train, and supervise staff, ensuring compliance with dealer and manufacturer requirements and keeping detailed service records.

Strong leadership and communication are essential. Experience in auto service management and a valid in‑state driver's license are required; Tekion experience is preferred to optimize

Qualifications

• Previous management experience in an auto repair facility.
• Valid in-state driver's license.
• Excellent communication skills.
• Ability to operate the department at a profit according to dealership guidelines.

Responsibilities

• Forecast goals for the service department and push to meet them.
• Lead and train service staff; monitor performance.
• Maintain service records in accordance with dealer/manufacturer requirements.
• Monitor productivity, warranty and comeback reports, and monthly forecasts.
• Establish good relationships with customers and vocational schools; liaise with factory reps.

Skills

Communication

Leadership

Profitability management

Team building

Tools

Tekion

Job description

The Service Manager at Paycom - ATS oversees a high‑volume auto service department, driving efficiency and profitability while maintaining strong customer relationships. You will hire, train, and supervise staff, ensuring compliance with dealer and manufacturer requirements and keeping detailed service records.

Strong leadership and communication are essential. Experience in auto service management and a valid in‑state driver's license are required; Tekion experience is preferred to optimize