Automotive Service Writer

Dave Wright Nissan Subaru; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick days

401k profit sharing

Company Christmas Party

Company golf outing

Community involvement program

Job summary

Dave Wright Nissan Subaru is seeking an Automotive Service Writer to be the frontline liaison between customers and technicians. You will greet guests, schedule repairs, and manage paperwork to ensure smooth service experiences.

This role emphasizes communication, organization, and problem solving while working with a dynamic team that values growth and internal promotion. A valid driver's license and comfort with tablet devices are required to support our fast-paced service department.

Qualifications

• Dependable with a customer-focused mindset.
• Strong communication and listening skills.
• Growth-oriented with willingness to develop.
• Excellent organizational abilities.
• Ability to meet and exceed performance goals.
• Comfortable using a tablet device.
• Valid driver's license.
• Team player committed to service excellence.

Responsibilities

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any service needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up with guests, management, and other departments to solve problems

Skills

Dependable

People service

Growth mindset

Organizational skills

Excellent communication

Problem solving

Goal oriented

Tablet proficiency

Driver's license

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 13 TIMES!

GROWING AT A RAPID RATE!
WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

• We Solve It
• We Are All One Team
• We Do What We Say
• We Grow Or We Die
• We Commit And Never Quit

Automotive Service Writer Responsibilities:

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any service needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up with guests, management, and other departments to solve problems

Automotive Service Writer Requirements:

• Dependable
• Passion to help people
• Growth minded
• Organizational skills
• Excellent listening and communication skills
• Dynamic problem-solving abilities
• Ability to meet and exceed performance goals
• Comfortable using a tablet device
• Valid driver's license

Automotive Service Writer Benefits:

• Excellent compensation structure
• Health, dental, vision, and life insurance
• Paid holidays, paid vacation, paid sick days
• 401k profit sharing

Additional Perks:

• Significant training program
• Company Christmas Party
• Company Golf Outing
• Celebrate 3 National Holidays per month
• Meaningful opportunity for community involvement