Automotive Service Writer

Dave Wright Subaru; Hiawatha (IA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Excellent compensation structure

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick days

401k profit sharing

Training program

Company Christmas Party

Company Golf Outing

Celebrate national holidays

Job summary

Dave Wright Subaru in Hiawatha, IA is seeking an Automotive Service Writer to serve as the interface between customers and technicians. You will greet guests, schedule repairs, and complete all paperwork while keeping customers informed on repair status and recommended services.

Qualifications include dependability, strong communication, problem-solving, and the ability to work with a tablet. The dealership offers excellent compensation, health and life insurance, paid holidays and vacation, and

Qualifications

• Dependable and customer-focused with strong communication.
• Growth mindset with ability to develop professionally.
• Organizational skills and attention to detail.
• Excellent listening and communication skills for customer interaction.
• Dynamic problem-solving abilities to relay information between customers and technicians.
• Ability to meet and exceed performance goals.
• Comfortable using a tablet device for work.
• Valid driver’s license is required.

Responsibilities

• Be the interface between the customer and the technician for vehicle repairs.
• Greet customers.
• Schedule appointments.
• Complete all necessary paperwork in regards to automotive repairs.
• Keep the customer updated on the status of repairs and explain any service needed on their vehicle.
• Relay all pertinent information to the technician for completion of the work.
• Follow up with guests, management, and other departments to solve problems.

Skills

Dependable

Growth minded

Organizational skills

Excellent listening

Communication skills

Dynamic problem-solving

Meet and exceed goals

Tablet device

Valid driver's license

Tools

Tablet computer

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 13 TIMES!

GROWING AT A RAPID RATE!
WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

1. We Solve It
2. We Are All One Team
3. We Do What We Say
4. We Grow Or We Die
5. We Commit And Never Quit

Automotive Service Writer Responsibilities:

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
  
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any service needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up with guests, management, and other departments to solve problems

Automotive Service Writer Requirements:

• Dependable
• Passion to help people
• Growth minded
• Organizational skills
• Excellent listening and communication skills
• Dynamic problem-solving abilities
• Ability to meet and exceed performance goals
• Comfortable using a tablet device
• Valid driver's license

Automotive Service Writer Benefits:

• Excellent compensation structure
• Health, dental, vision, and life insurance
• Paid holidays, paid vacation, paid sick days
• 401k profit sharing

Additional Perks:

• Significant training program
• Company Christmas Party
• Company Golf Outing
• Celebrate 3 National Holidays per month
• Meaningful opportunity for community involvement