Automotive Service Technician - Growth & Training

Schlossmann Honda City; Greendale (WI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Professional environment

Comprehensive training

Job summary

Schlossmann Honda City in Greendale, WI is seeking a Service Technician to deliver high-quality vehicle service and drive customer satisfaction. You will troubleshoot concerns, maintain up-to-date service knowledge, and ensure safe, clean, and reliable results on every vehicle, while contributing to sales opportunities through professional interactions.

You will participate in factory or in-house training, complete paperwork accurately, and arrive on time in a clean uniform.

Qualifications

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgement
• Valid State driver's license and good driving record

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Skills

Warranty inspections

Diagnostics

Goal achievement

Communication skills

Professional appearance

Customer service

Instruction reading

Good judgement

Driver's license

Education

High school diploma

Technical aptitude

Trade school preferred

Job description

Schlossmann Honda City in Greendale, WI is seeking a Service Technician to deliver high-quality vehicle service and drive customer satisfaction. You will troubleshoot concerns, maintain up-to-date service knowledge, and ensure safe, clean, and reliable results on every vehicle, while contributing to sales opportunities through professional interactions.

You will participate in factory or in-house training, complete paperwork accurately, and arrive on time in a clean uniform.