Automotive Service Advisor — High‑Energy, Customer‑Driven

Schlossmann Honda City; Milwaukee (WI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

lucrative compensation plan

paid time off

medical

employee vehicle purchase program

Job summary

Schlossmann Honda City in Milwaukee, WI is seeking an Automotive Service Advisor to greet customers, document service needs, and communicate estimates and timelines with accuracy and courtesy. The role emphasizes customer service, product knowledge, and adherence to warranty guidelines while promoting parts and services to meet customer needs and dealership standards.

Join a team that values professional appearance, a positive attitude, and a process-driven environment, with comprehensive

Qualifications

• Two or more years of experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license with a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Greet service customers promptly in a professional and courteous manner.
• Inspect vehicles and reference service history to identify needs.
• Promote services, parts, and accessories by understanding products and requirements.
• Provide accurate cost and time estimates and obtain customer authorization.
• Track service progress and obtain approvals for changes in cost or timing.
• Coordinate warranty repairs per manufacturer guidelines.
• Confirm appointments and perform post-repair follow-up.
• Inspect vehicles before delivery and communicate results to customers.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Schlossmann Honda City in Milwaukee, WI is seeking an Automotive Service Advisor to greet customers, document service needs, and communicate estimates and timelines with accuracy and courtesy. The role emphasizes customer service, product knowledge, and adherence to warranty guidelines while promoting parts and services to meet customer needs and dealership standards.

Join a team that values professional appearance, a positive attitude, and a process-driven environment, with comprehensive