Automotive Service Team Lead (Hands-On)

Grease Monkey International

Lufkin (TX)

On-site

USD 42,000 - 60,000

Full time

8 days ago

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Job summary

FullSpeed Automotive is seeking an experienced Assistant Manager in Lufkin, TX to lead day-to-day operations across service bay, front counter, and back office. You will support the Store Manager, coach technicians and advisors, and ensure fast, friendly, high-quality automotive service in a safe, well-run location.

You will greet customers, upsell according to manufacturer guidelines, resolve issues, and help build repeat business with excellent service.

Qualifications

1+ years in a retail, automotive service, or customer-facing leadership role.
Strong communication and interpersonal skills for team leadership.
Comfortable in a fast-paced, hands-on environment including service bay time.
Basic math and cash-handling skills; able to operate POS and inventory systems.
Valid driver's license with a clean driving record.
High school diploma or equivalent required.

Responsibilities

Lead and supervise daily store operations in the manager's absence.
Coach, train, and motivate technicians and service advisors to ensure quality service.
Schedule team coverage during peak hours and busy seasons.
Onboard and train new team members on procedures and POS usage.
Greet customers, explain services, and drive repeat business with excellent service.
Manage cash handling, store operations, inventory, and cleanliness.
Enforce safety protocols and brand standards; monitor key performance metrics.