Automotive Service Assistant Manager: Lead & Grow

Grease Monkey International; Lufkin (TX); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

FullSpeedAutomotive’s Grease Monkey 3010 in Lufkin, TX seeks an Assistant Manager to lead a small team and ensure fast, friendly, high-quality automotive service. This hands-on role traverses service bay, front counter, and back office to support day-to-day operations.

You’ll coach technicians and advisors, schedule coverage, onboard new staff, and uphold safety and cleanliness standards while delivering a great customer experience. This position offers growth into store leadership.

Formación

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver’s license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsabilidades

• Lead and supervise daily operations, stepping in to run the location when the Store Manager is absent.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling team members to ensure coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and promote additional services when appropriate.
• Resolve customer concerns promptly and professionally, escalating to the Store Manager when needed.
• Support inventory management and maintain store cleanliness and safety.

Conocimientos

Team leadership

Communication

Cash handling

Retail customer service

Time management

Educación

High school diploma or equivalent

ASE certification (preferred)

Herramientas

POS systems

Inventory systems

Descripción del empleo

FullSpeedAutomotive’s Grease Monkey 3010 in Lufkin, TX seeks an Assistant Manager to lead a small team and ensure fast, friendly, high-quality automotive service. This hands-on role traverses service bay, front counter, and back office to support day-to-day operations.

You’ll coach technicians and advisors, schedule coverage, onboard new staff, and uphold safety and cleanliness standards while delivering a great customer experience. This position offers growth into store leadership.