Automotive Service Team Lead

Grease Monkey International; Lawrenceville (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager in Lawrenceville, GA, to support the Store Manager in leading daily operations across service bays, front counter, and back office. You will coach technicians and service advisors, ensure fast, high-quality automotive service, and maintain a safe, clean location.

The role is hands-on and growth-oriented, offering opportunities to develop into store leadership. A positive, proactive leader who values teamwork will thrive in this environment.

Qualifications

• 1+ years of experience in retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Lead daily operations and supervise the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Schedule team members to ensure proper coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and drive repeat business through excellent service.
• Resolve customer concerns promptly and professionally, escalating when needed.
• Manage cash handling and POS transactions; monitor inventory levels and ordering.

Skills

Team Leadership

Communication

Customer Focus

Cash Handling

Operations & Scheduling

Training & Coaching

Education

High School Diploma or Equivalent

Tools

POS System

Inventory Management

Job description

FullSpeed Automotive is seeking an Assistant Manager in Lawrenceville, GA, to support the Store Manager in leading daily operations across service bays, front counter, and back office. You will coach technicians and service advisors, ensure fast, high-quality automotive service, and maintain a safe, clean location.

The role is hands-on and growth-oriented, offering opportunities to develop into store leadership. A positive, proactive leader who values teamwork will thrive in this environment.