Automotive Service Lead — Team Coach & Ops

Grease Monkey International; Lawrenceville (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

FullSpeed Automotive in Lawrenceville, GA is seeking an Assistant Manager to supervise daily store operations, coach technicians and service advisors, and ensure fast, friendly, high-quality automotive service. This hands-on role balances service bay work with front counter and back-office tasks while upholding safety and brand standards.

The successful candidate will lead by example, foster teamwork, and drive customer satisfaction, with opportunities to grow into store leadership within a

Qualifications

• Experience leading front-line teams in a fast-paced environment.
• Customer-focused leadership with strong communication skills.
• Comfortable using POS and inventory systems for daily operations.

Responsibilities

• Assist Store Manager in supervising daily operations and stepping in during absences.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Schedule team members for peak hours and busy seasons.
• Onboard and train new staff on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and drive upsell opportunities.
• Manage daily store operations including cash handling and POS transactions.
• Monitor inventory levels and place orders as directed by the Store Manager.
• Maintain clean, organized shop and customer areas per brand standards.
• Support safety protocols and compliance with regulations.

Skills

Leadership

Communication

Cash handling

Team supervision

Customer service

Retail / automotive

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Inventory management

Job description

FullSpeed Automotive in Lawrenceville, GA is seeking an Assistant Manager to supervise daily store operations, coach technicians and service advisors, and ensure fast, friendly, high-quality automotive service. This hands-on role balances service bay work with front counter and back-office tasks while upholding safety and brand standards.

The successful candidate will lead by example, foster teamwork, and drive customer satisfaction, with opportunities to grow into store leadership within a