Automotive Service Scheduler — No Nights, Free Health

Hendrick Automotive Group; Cary (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free health insurance for employee

Vacation and benefits after 90 days

Paid holidays

Paid sick time

401k match

Potential for advancement

No nights and Sundays off

7 paid holidays a year

Great location in Cary Auto Mall

Job summary

Hendrick Buick GMC Cadillac in Cary, NC is seeking an Appointment Coordinator for the Service Department. The role answers inbound service calls for multiple Hendrick dealerships, schedules service appointments, posts them in the tracking system, and communicates with customers via email and Teams.

The position operates 9am–6pm, with weekends rotated. You will use basic computer skills, maintain CSI, and support marketing outreach to drive new appointments.

Qualifications

• High school diploma or GED required.
• Previous customer service or call center experience helpful.
• Valid driver’s license required.

Responsibilities

• Answer all inbound service calls and schedule service appointments.
• Post scheduled appointments in tracking software.
• Maintain and update customer changes in database.
• Contact current customers about marketing incentives.
• Respond to customer website inquiries and schedule appointments.

Skills

Customer service

Call center

Phone etiquette

Typing

Education

High School Diploma

GED

Tools

Email

Job description

Hendrick Buick GMC Cadillac in Cary, NC is seeking an Appointment Coordinator for the Service Department. The role answers inbound service calls for multiple Hendrick dealerships, schedules service appointments, posts them in the tracking system, and communicates with customers via email and Teams.

The position operates 9am–6pm, with weekends rotated. You will use basic computer skills, maintain CSI, and support marketing outreach to drive new appointments.