Automotive Service Scheduler & Customer Liaison

Mills Auto Group; Greenville (SC); On-site; USD 19,000 - 22,000; Full time

Job summary

Mazda of Greenville is seeking a Service Coordinator to ensure smooth communication between customers and service technicians. You will handle calls, schedule appointments, and keep customers informed about their vehicle status.

The role supports the Service team in daily tasks and requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. This is a full-time position at Mazda of Greenville in Greenville, SC.

Qualifications

• Excellent communication and customer service skills.
• Exceptional phone skills.
• Superior organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented; works well in a high-paced environment.
• Valid driver's license.
• Submit to background check / drug screening.

Responsibilities

• Answer inbound/outbound service calls.
• Schedule service appointments.
• Coordinate service requests with the service team.
• Assist with customer intake at the lane.
• Manage outside vendor production/sublet payments.
• Provide updates to customers on vehicle status.
• Cashier customers at pickup.
• Assist Service Director with daily tasks.
• Maintain accurate records of service appointments and customer information.

Skills

Communication

Customer service

Phone skills

Organizational skills

Multitasking

Attention to detail

Stamina

Valid driver's license

Job description

Mazda of Greenville is seeking a Service Coordinator to ensure smooth communication between customers and service technicians. You will handle calls, schedule appointments, and keep customers informed about their vehicle status.

The role supports the Service team in daily tasks and requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. This is a full-time position at Mazda of Greenville in Greenville, SC.