Automotive Service & Sales Technician

pepboyscareers; Athens (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Job summary

Pep Boys in Athens, AL is seeking a customer-focused associate to engage customers at the service desk, on the sales floor, and at the register. You will schedule appointments, explain parts and services, and help drive vehicle care with accuracy and friendly service.

The role requires a high school diploma, a valid driver’s license, and at least one year of related automotive service or sales experience. You’ll work days, nights, weekends, and holidays and benefit from a comprehensive benefits

Qualifications

• > High school diploma or equivalent required.
• > Valid Driver's License required.
• > 1 year related experience in automotive service environment preferred.
• > 1 year sales experience preferred.
• > Basic math skills for commissions and discounts.
• > Strong verbal and customer service skills.
• > Ability to work days, nights, weekends, holidays.

Responsibilities

• > First point of contact for customers on phone and in store; schedules appointments, builds trust, communicates processes, and sells parts and services.
• > Manage work orders and transactions; maintain shop organization and knowledge of services and parts.
• > Assist in various customer care tasks, work orders, register assistance, and facility maintenance.
• > Follow cash, credit, refunds and returns policies; address customer service issues and opportunities.
• > Perform routine express automotive services (oil changes, tire mounting/balancing, rotations, etc.).
• > Ensure safety procedures, wheel torque and fluid services per SOP.
• > Maintain safe work environment and comply with laws and company policies.
• > Communicate effectively with associates, management, and customers.
• > Handle opening/closing responsibilities as key holder.
• > Keep shop organized and compliant with safety rules.
• > Perform other duties as assigned.

Skills

High School Diploma

Driver's License

1 year automotive experience

1 year sales experience

Mathematics concepts

Verbal communication

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

Pep Boys in Athens, AL is seeking a customer-focused associate to engage customers at the service desk, on the sales floor, and at the register. You will schedule appointments, explain parts and services, and help drive vehicle care with accuracy and friendly service.

The role requires a high school diploma, a valid driver’s license, and at least one year of related automotive service or sales experience. You’ll work days, nights, weekends, and holidays and benefit from a comprehensive benefits