Auto Service & Parts Sales Specialist

pepboyscareers; Birmingham (AL); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Pep Boys in Birmingham, AL seeks a Service Associate to engage customers, share product and service knowledge, and drive sales at the service desk, on the sales floor, and at the register.

You will be the first contact for customers on the phone and in-store, process work orders and transactions, perform express automotive services, and maintain a safe, organized shop while delivering friendly, responsive service.

Qualifications

• High school diploma or equivalent required.
• Valid Driver's License required.
• One year of related automotive service experience preferred.
• One year of sales experience preferred.

Responsibilities

• First point of contact for customers on phone/in-store; engage customers, schedule appointments, build trust, and upsell parts and services.
• Organize and supervise service work orders and register transactions; knowledge of parts and service.

Skills

Verbal communication

Customer service

Sales experience

Math concepts

Work ethic

Teamwork

Education

High school diploma or equivalent

Valid Driver's License

Job description

Pep Boys in Birmingham, AL seeks a Service Associate to engage customers, share product and service knowledge, and drive sales at the service desk, on the sales floor, and at the register.

You will be the first contact for customers on the phone and in-store, process work orders and transactions, perform express automotive services, and maintain a safe, organized shop while delivering friendly, responsive service.