Automotive Service & Sales Concierge

Pep Boys Inc; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Job summary

Pep Boys Inc. in Oklahoma City is hiring for a front-line service and sales associate. You will engage customers at the service desk, on the sales floor, and at the register, guiding needs and driving parts and service sales.

The role requires strong communication, basic math for transactions, and a commitment to safety and customer care. Prior automotive or sales experience is a plus; multiple shifts may be available.

Qualifications

• High school diploma or equivalent required.
• Valid Driver's License required.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Basic math to calculate commissions and discounts.

Responsibilities

• First point of contact for customers in-store or on the phone.
• Engage customers, schedule appointments, build trust, and guide needs; sell parts and services.
• Organize service business with work orders and register transactions; knowledge of parts and services.
• Follow cash, credit, refund, and return policies; address customer issues with management.
• Perform routine express automotive services (oil changes, tire mounting/balancing, rotations, inspections).
• Maintain safety procedures and keep the shop organized and clean.
• Collaborate with management to ensure a safe, compliant work environment.
• Communicate effectively with associates and customers; open/close duties as needed.

Skills

Customer engagement

Sales experience

Communication skills

Math proficiency

Education

High school diploma or equivalent

Job description

Pep Boys Inc. in Oklahoma City is hiring for a front-line service and sales associate. You will engage customers at the service desk, on the sales floor, and at the register, guiding needs and driving parts and service sales.

The role requires strong communication, basic math for transactions, and a commitment to safety and customer care. Prior automotive or sales experience is a plus; multiple shifts may be available.