Automotive Service & Parts Advisor

Pep Boys Inc; San Antonio (TX); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holidays

On-demand pay (DailyPay)

Part-time benefits available

Job summary

Pep Boys Inc is seeking a customer-focused associate to be the first point of contact in-store and by phone. You will engage customers, schedule appointments, build trust, understand needs, and guide them to parts and services that keep their car running at peak efficiency.

You will manage service desk, sales floor, and register transactions, maintain an organized shop, perform express automotive services such as tire mounting and oil changes, and ensure safety procedures are followed.

Qualifications

• Customer engagement and sales skills required.
• Able to communicate processes and timelines clearly.
• Basic math for commissions and discounts.

Responsibilities

• Greet customers, schedule appointments, and sell parts and services.
• Maintain organized service desk, sales floor, and register transactions.
• Follow policies for cash handling and returns.
• Perform express automotive services as trained.
• Ensure safety procedures and maintain shop.

Skills

Customer engagement

Sales experience

Mathematical proficiency

Education

High school diploma or equivalent

Job description

Pep Boys Inc is seeking a customer-focused associate to be the first point of contact in-store and by phone. You will engage customers, schedule appointments, build trust, understand needs, and guide them to parts and services that keep their car running at peak efficiency.

You will manage service desk, sales floor, and register transactions, maintain an organized shop, perform express automotive services such as tire mounting and oil changes, and ensure safety procedures are followed.