Automotive Service & Sales Concierge

The Pep Boys Manny Moe & Jack LLC; Fayetteville (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

The Pep Boys Manny Moe & Jack LLC in Fayetteville, NC is seeking an enthusiastic associate to engage customers, promote parts and services, and support service desk operations. You will assist with work orders, scheduling, and transactions to help customers keep their vehicles running at peak performance.

Ideal candidates have a high school diploma, a year of automotive service exposure, and basic math skills to handle commissions and discounts.

Qualifications

• High school diploma or equivalent is required.
• Basic math knowledge to calculate commissions and discounts.

Responsibilities

• First point of contact for customers on the phone and in-store.
• Schedule appointments and assist with parts and services to meet customer needs.
• Process work orders and register transactions accurately.
• Assist in opening/closing procedures as needed.
• Maintain shop organization and safety policies.

Skills

Customer service

Sales experience

Mathematics basics

Communication skills

Education

High school diploma or equivalent

Job description

The Pep Boys Manny Moe & Jack LLC in Fayetteville, NC is seeking an enthusiastic associate to engage customers, promote parts and services, and support service desk operations. You will assist with work orders, scheduling, and transactions to help customers keep their vehicles running at peak performance.

Ideal candidates have a high school diploma, a year of automotive service exposure, and basic math skills to handle commissions and discounts.