Automotive Service & Parts Concierge

The Pep Boys Manny Moe & Jack LLC; Decatur (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

401(k) with company match

PTO and holiday pay

On-demand pay

Job summary

The Pep Boys Manny Moe & Jack LLC in Decatur, GA is seeking a Customer Service / Sales Associate to serve customers at the service desk, on the sales floor, and at the register. You will engage customers, schedule service; assist with work orders and transactions, and drive sales of parts and services.

Ideal candidates have a high school diploma and at least 1 year in automotive service or sales, with basic math skills and a valid driver’s license.

Qualifications

• High school diploma or equivalent is required.
• 1 year of related experience in automotive service preferred.
• Basic math skills to calculate commissions and discounts.

Responsibilities

• First point of contact for customers on the phone and in the store; engage customers, schedule appointments, and sell parts and services.
• Manage service and register transactions, organize work orders, and maintain accurate vehicle knowledge.
• Assist in customer care, work orders, and store operations under management guidance.
• Follow policies on cash, credit, checks, refunds and returns; address service issues.

Skills

Customer service

Sales experience

Basic math skills

Education

High school diploma or equivalent

Job description

The Pep Boys Manny Moe & Jack LLC in Decatur, GA is seeking a Customer Service / Sales Associate to serve customers at the service desk, on the sales floor, and at the register. You will engage customers, schedule service; assist with work orders and transactions, and drive sales of parts and services.

Ideal candidates have a high school diploma and at least 1 year in automotive service or sales, with basic math skills and a valid driver’s license.