Automotive Service Advisor — Growth, Benefits & Advancement

Sun Auto Tire & Service; Tucson (AZ); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Bi-weekly pay

Tuition reimbursement

Paid vacation and sick time

6 paid holidays

Medical, dental and vision insurance

Company-paid life insurance

401(k) with company match

Discounted vehicle services

Advancement opportunities

Job summary

Sun Auto Tire & Service is seeking a Sales & Service Advisor to warmly greet customers, document needs, and recommend services. You will provide accurate quotes, promote service and parts sales, and keep customers informed throughout the repair process.

Qualifications include a valid driver's license and being 18 or older. Prior advisor experience helps, but is not required; position requires working Monday through Saturday in a fast-paced shop environment.

Qualifications

• Must have a valid driver's license.
• Must be at least 18 years old.
• High School Diploma or equivalent.
• Prior experience as a Service Advisor is helpful but not required.
• Ability to work Monday - Saturday.

Responsibilities

• Greet customers in a professional and courteous manner, in person and by phone.
• Listen to and document customer concerns; inspect vehicle and refer to service history.
• Recommend services and communicate additional recommendations from the technician clearly.
• Promote sales of services, parts and accessories with product knowledge.
• Provide accurate quotes with cost and timeline; update customers throughout the day.
• Handle cashing out with warranty explanations and post-repair follow up.
• Track new returns, core returns and warranty parts for customers.
• Perform other duties as assigned.

Skills

Customer service

Professional appearance

Process driven

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Sun Auto Tire & Service is seeking a Sales & Service Advisor to warmly greet customers, document needs, and recommend services. You will provide accurate quotes, promote service and parts sales, and keep customers informed throughout the repair process.

Qualifications include a valid driver's license and being 18 or older. Prior advisor experience helps, but is not required; position requires working Monday through Saturday in a fast-paced shop environment.