Automotive Service & Sales Advisor — Growth & Benefits

Sun Auto Tire & Service; Tucson (AZ); Sur place; USD 48 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with Co

Discounted Services on Personal and IM

Opportunity for Advancement!!!

Résumé du poste

Sun Auto Tire & Service is seeking a Sales and Service Advisor to greet customers, assess vehicle needs, and promote services and parts. You will provide accurate quotes and document concerns while updating customers on progress.

Benefits include competitive bi-weekly pay, tuition reimbursement, paid vacation and sick time, holidays, medical/dental/vision insurance, company-paid life insurance, 401(k) with company match, discounted services, and advancement opportunities.

Qualifications

• Possess current, valid driver’s license
• Must be at least 18 years of age
• High School Diploma or equivalent
• Prior experience as a Service Advisor is helpful, but not required
• Professional appearance and proven ability to work in a process driven environment
• Ability to work Monday - Saturday

Responsabilités

• Promptly greet customers in person and by phone using the company’s standardized customer service techniques
• Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to identify service needs
• Recommend services according to knowledge; communicate additional technician recommendations to the customer
• Promote the sales of services, parts, and accessories by understanding product and service requirements
• Provide customers with accurate quotes including cost and time; give updates on service progress
• Follow procedures when cashing out; review completed inspections and explain warranties
• Conduct post repair and declined services follow up calls to ensure customer satisfaction
• Track all new returns, core returns and warranty parts for customers
• Other duties as assigned

Connaissances

Customer service

Communication

Sales

Problem solving

Formation

High School Diploma or equivalent

Description du poste

Sun Auto Tire & Service is seeking a Sales and Service Advisor to greet customers, assess vehicle needs, and promote services and parts. You will provide accurate quotes and document concerns while updating customers on progress.

Benefits include competitive bi-weekly pay, tuition reimbursement, paid vacation and sick time, holidays, medical/dental/vision insurance, company-paid life insurance, 401(k) with company match, discounted services, and advancement opportunities.