Automotive Service Receptionist

VIP Automotive Group of Long Island; Hicksville (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical and Dental Insurance

401(k) Retirement Plan

Employee Discounts on Vehicle Purchases, Parts, and Service

Paid Time Off

Supplemental Benefit Plans

Job summary

A prominent automotive service provider in Hicksville, NY, is seeking a full-time Automotive Service Receptionist/Cashier. The role involves handling customer transactions, reconciling bills, and providing clerical support within a vibrant work environment. The ideal candidate should demonstrate strong cash handling skills and a commitment to customer satisfaction. Benefits include medical and dental insurance, 401(k) plan, and paid time off. The salary ranges from $18 to $20 per hour based on experience.

Qualifications

• Ability to handle customer transactions accurately.
• Strong communication skills for addressing complaints.
• Excellent organizational skills to maintain documents.

Responsibilities

• Handle transactions for services and parts.
• Reconcile customer bills accurately.
• Provide clerical support to service departments.
• Maintain a professional appearance at all times.

Skills

Customer satisfaction

Financial reconciliation

Cash handling

Clerical support

Job description

Overview

Grand Prix Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.

At VIP, our purpose is to create exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Click Link below to learn more about our group and dealership –

VIP Automotive Group

Automotive Service Receptionist/Cashier – Full-Time Opportunity
5 Day Work Week - 40 hours
Monday - Friday and rotating Saturdays
Service Hours - 7:30AM - 7:00 PM Monday through Friday 7:30 AM - 6:00 PM

Responsibilities

• Handles transactions for services and parts, playing a pivotal role in ensuring customer satisfaction.
• Reconciliation of customer bills is a key responsibility.
• Receipt of cash, checks, and credit card payments from customers, with accurate recording of received amounts.
• Provision of change to customers and issuance of receipts.
• Handling of customer complaints with integrity and composure; referral of dissatisfied customers to the appropriate individuals for resolution when necessary.
• Maintenance and filing of repair orders, parts invoices, and rental forms; compilation of lists of missing documents.
• Closure of all open invoices.
• Reconciliation of gas purchase statements.
• Assistance to the service and parts department by providing telephone coverage.
• Provision of clerical and secretarial support to parts and service departments.
• Collaboration with department manager to stay informed about new products and services, including their features, value, and any changes in price.
• Maintenance of a professional appearance at all times.
• Ensuring a neat and clean work area.
• Performance of other duties as assigned.
• Note: Additional responsibilities may be assigned as needed.

Qualifications

To thrive in this position, candidates should proficiently execute each of the essential duties listed above. Applicants must possess the requisite knowledge, skills, and abilities essential for the job's responsibilities. Reasonable accommodations may be made for individuals with disabilities.

Job Type

Full-time

Salary

$18.00 - 20.00 per hour based on experience.

Benefits

• Medical and Dental Insurance
• 401(k) Retirement Plan
• Employee Discounts on Vehicle Purchases, Parts, and Service
• Paid Time Off
• Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)