Automotive Service Administrator - IRA Subaru

Group1 Automotive, Inc.; Danvers (MA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job summary

Group1 Automotive, Inc. is seeking an Automotive Service Administrator for their Danvers location. In this role, you will be responsible for meeting and greeting service customers, liaising between the service and sales departments, and ensuring customer satisfaction. You will need at least one year of experience in the automotive industry, with a strong emphasis on customer service.

The position offers competitive compensation between $25.00 and $30.00 per hour, along with excellent benefits including health insurance, a 401(k) plan, and job training opportunities.

Qualifications

• At least 1 year of experience in sales, service, or accounting in the automotive industry.
• Ability to work well in a process-driven environment.
• Professional appearance and work ethic.

Responsibilities

• Meet and greet service customers promptly in a professional manner.
• Liaison between the service and sales department.
• Ensure customer satisfaction by addressing their needs.

Skills

Excellent customer service skills

Outstanding communication skills

Confidence in ability to be successful

High-energy personality

Self-starter and self-motivated

Education

High school diploma or equivalent

Tools

ADP/CDK software

Job description

Overview

IRA SUBARU OF DANVERS is part of the fast growing Group 1 Automotive, a leader in automotive retail.We are looking to add a qualified AUTOMOTIVE SERVICE ADMINISTRATOR to our Service team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• ADP/ CDK Booking and timekeeping for servicedepartment
• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Learn to overcome objections.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications

• At least 1 year of sales, service, or accounting in the Automotive industry experience required.
• ADP/ CDK experiencea plus
• Confidence in your ability to be successful.
• A desire to work in a commission, performance-based, environment.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self-starter and self-motivated.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Compensation: $25.00 to $30.00 an hour

*All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.