Automotive Service Advisor

VIP Automotive Group of Long Island; Hicksville (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Paid Sick Time

Supplemental Benefits (Short-Term/Long

Long Disability & Life Insurance)

Employee Discounts on Vehicles, Parts,

Service

Paid Training

Career Advancement Opportunities

Employee Recognition Programs

Supportive Management Team

Job summary

Grand Prix Subaru, part of VIP Automotive Group, is actively seeking an experienced Automotive Service Advisor, Service Writer, or Service Consultant to join our high-volume Hicksville, NY Subaru dealership. Earn six-figure income with commission and bonuses in a busy service department.

We value customer service excellence and offer a professional environment with ongoing training, advancement opportunities, and a comprehensive benefits package.

Qualifications

• Minimum 2 years of Automotive Service Advisor experience.
• At least 1 year of dealership experience.
• Strong sales and customer service skills.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced dealership environment.
• Computer proficiency and basic repair knowledge.

Responsibilities

• Greet customers promptly and professionally
• Schedule service appointments
• Write accurate repair orders (ROs)
• Listen carefully to customer concerns and document vehicle issues
• Recommend factory maintenance and additional services
• Prepare estimates for parts and labor
• Obtain customer approvals
• Communicate repair progress and timelines
• Coordinate repairs with technicians and dispatch
• Review completed repairs with customers
• Process repair orders accurately
• Deliver outstanding customer service while maintaining high CSI scores
• Build lasting customer relationships that encourage repeat business

Skills

Automotive service advisor

Dealership experience

Customer service

Sales skills

Communication

Multitasking

Computer proficiency

Valid driver's license

Job description

Grand Prix Subaru – Hicksville, NY

Part of the VIP Automotive Group

Full-Time | 5-Day Work Week | Saturday Required

Automotive Service Advisor Jobs in Hicksville, NY | Service Writer | Automotive Service Consultant

Earn $900,000 – $150,000+ Per Year (Inclusive of Commission, Bonuses & Incentives)

Immediate Hiring – Experienced Automotive Service Advisors

Grand Prix Subaru, part of the VIP Automotive Group, is actively hiring an experienced Automotive Service Advisor, Service Writer, or Automotive Service Consultant to join our busy, high-volume Subaru dealership in Hicksville, NY.

If you're searching for Automotive Service Advisor jobs, Service Writer jobs, Dealership Service Advisor jobs, Automotive Customer Service jobs, Service Consultant jobs, Automotive Advisor jobs, or Subaru Service Advisor careers, this is an outstanding opportunity to build a long-term career with one of the region's most respected automotive groups.

Our service department is consistently busy, giving motivated advisors the opportunity to earn six-figure income while delivering an exceptional customer experience.

Compensation

• $100,000–$150,000+ annually (inclusive of commission and bonuses)
• Performance-based commission structure
• Monthly performance incentives
• High customer traffic and earning potential
• Stable, year-round business

Why Join Grand Prix Subaru?

At VIP Automotive Group, we believe our employees are our greatest asset. We provide a professional work environment, ongoing training, and opportunities for advancement throughout our dealership group.

Benefits Include:

• Medical Insurance
• Dental Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Paid Sick Time
• Supplemental Benefits (Short-Term Disability, Long-Term Disability & Life Insurance)
• Employee Discounts on Vehicles, Parts & Service
• Paid Training
• Career Advancement Opportunities
• Employee Recognition Programs
• Supportive Management Team

Automotive Service Advisor Responsibilities

As an Automotive Service Advisor, you'll serve as the primary point of contact between customers and the service department.

Responsibilities include:

• Greet customers promptly and professionally
• Schedule service appointments
• Write accurate repair orders (ROs)
• Listen carefully to customer concerns and document vehicle issues
• Recommend factory maintenance and additional services
• Prepare estimates for parts and labor
• Obtain customer approvals
• Communicate repair progress and timelines
• Coordinate repairs with technicians and dispatch
• Review completed repairs with customers
• Process repair orders accurately
• Deliver outstanding customer service while maintaining high CSI scores
• Build lasting customer relationships that encourage repeat business

Qualifications

• Minimum 2 years of Automotive Service Advisor experience
• At least 1 year of dealership experience required
• Subaru experience is a plus
• Strong sales and customer service skills
• Excellent verbal and written communication
• Ability to multitask in a fast-paced dealership environment
• Strong organizational skills
• Computer proficiency
• Valid driver's license with an acceptable driving record

Build Your Automotive Career

Whether you currently work as a:

• Automotive Service Advisor
• Service Writer
• Service Consultant
• Automotive Customer Service Advisor
• Automotive Service Consultant
• Dealership Service Advisor
• Automotive Repair Advisor
• Express Service Advisor

Grand Prix Subaru is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.