Automotive Service & Parts Advisor

Pep Boys Inc; Metairie (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Reduced benefits available for part‑t.

Job summary

Pep Boys Inc in Metairie, LA is seeking a customer-focused associate to engage customers, schedule appointments, sell parts and services, and ensure high-quality car care at the service desk, on the sales floor, and at the register.

Responsibilities include processing transactions, vehicle inspections, assisting with work orders, following cash policies, and participating in express automotive services like oil changes, tire rotations, and battery testing.

Qualifications

• High school diploma or equivalent.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Valid Driver's License.
• Strong customer service skills.

Responsibilities

• First point of contact for customers on the phone and in the store, engaging customers, scheduling appointments, building trust, and selling parts and services.
• Organize and manage service business transactions, work orders, and inventory knowledge.
• Assist in customer care, work orders, register assistance, and facility maintenance.
• Follow policies related to cash, credit, refunds and returns; address service issues and opportunities.
• Conduct express automotive services like tire mounting, oil changes, and inspections.

Skills

Customer service

Sales experience

Verbal communication

Teamwork

Mathematics basics

Education

High school diploma or equivalent

Tools

POS system

Job description

Pep Boys Inc in Metairie, LA is seeking a customer-focused associate to engage customers, schedule appointments, sell parts and services, and ensure high-quality car care at the service desk, on the sales floor, and at the register.

Responsibilities include processing transactions, vehicle inspections, assisting with work orders, following cash policies, and participating in express automotive services like oil changes, tire rotations, and battery testing.