Automotive Service Orders & Filing Specialist

Napleton Automotive Group; Elmhurst (IL); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Family owned

Growth opportunities

Health benefits

Vacation time

Vehicle purchase plan

401K plan

Job summary

Napleton's Elmhurst Acura/Kia dealership is seeking an accurate, customer-focused clerk responsible for scanning repair orders and filing. The ideal candidate can handle customer issues effectively and maintain professional appearance.

We offer family ownership, growth opportunities, medical/dental/vision, accrued vacation, vehicle purchase plans, 401K and more. Prior dealership experience and CDK familiarity are a plus.

Qualifications

• High school diploma required.
• Ability to read and comprehend instructions and information.
• Excellent communication skills essential.
• Professional personal appearance required.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.
• Previous dealership experience preferred.
• CDK experience a plus.

Responsibilities

• Process internals daily.
• Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies).
• Perform any other special duties as requested by Dealer and other Managers.
• Maintain flexible work schedule, including holidays.

Skills

Communication skills

Customer focus

Reading comprehension

Education

High school diploma

Tools

CDK

Job description

Napleton’sElmhurst Acura/Kia dealership is looking to fill this position which will be responsible for scanning repair orders, then filing. The ideal candidate must be accurate, customer-focused and able to handle customer issues effectively.

What We Offer:

• Family Owned and Operated
• Growth Opportunities
• Medical, Dental, and Vision Insurance
• Accrued Vacation Time
• Employee vehicle purchase plans
• 401K and additional benefits

Job Responsibilities:

• Process internals daily.
• Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
• Perform any other special duties as requested by Dealer and other Managers.
• Able to have a flexible work schedule, including all holidays

Job/Education Requirements:

• High school diploma.
• Ability to read and comprehend instructions and information.
• Excellent communication skills.
• Professional personal appearance.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Previous dealership experience preferred.
• CDK experience a plus.

Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well. Napleton ranked as 13out of top 150 automotive groups in the U.S. for 2020based on new car volume.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.