Automotive Service Manager — Lead Techs, ASE Training

Big Brand Tire & Service; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings and Flexible Spending

Supplemental Insurance

Employee Assistance Program

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Los Angeles is seeking a hands-on Service Manager to lead a busy automotive team. You will train and motivate technicians and service advisors, explain repairs to customers, and drive sales while maintaining high service standards.

Applicants should have 1–3 years of automotive service leadership, a strong sales background, and excellent communication skills. A fast-paced environment requires reliability and teamwork.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Leadership

Service sales

Communication

Problem-solving

Job description

Big Brand Tire & Service in Los Angeles is seeking a hands-on Service Manager to lead a busy automotive team. You will train and motivate technicians and service advisors, explain repairs to customers, and drive sales while maintaining high service standards.

Applicants should have 1–3 years of automotive service leadership, a strong sales background, and excellent communication skills. A fast-paced environment requires reliability and teamwork.