Automotive Service Manager — Lead & Grow Tech Team

Hurricane Tire; Pleasanton (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Paid Training and ASE Certification Re

Job summary

Big Brand Tire & Service is seeking a service leader in California to manage and uplift the automotive service team. You will train technicians and advisors, explain repairs to customers, and push for top service and sales results while coordinating daily operations with the Store Manager.

Ideal candidates have 1–3 years in automotive service leadership, strong service-sales experience, and proven people leadership in a busy shop setting.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Leadership

Communication skills

Problem-solving

Job description

Big Brand Tire & Service is seeking a service leader in California to manage and uplift the automotive service team. You will train technicians and advisors, explain repairs to customers, and push for top service and sales results while coordinating daily operations with the Store Manager.

Ideal candidates have 1–3 years in automotive service leadership, strong service-sales experience, and proven people leadership in a busy shop setting.