Automotive Service Manager — Lead Tech Team to Growth

Big Brand Tire & Service; Arroyo Grande (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Employee Discount

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service in California is seeking an automotive service manager to lead the service team, coach technicians and advisors, and deliver world-class customer service. You will bridge mechanics and customers, explain repairs, and push store performance.

The role requires 1–3 years in service management, a track record in service sales, and the ability to manage a high-volume, fast-paced shop. Weekend availability is a must; benefits include medical, dental, vision, and a 401(k) with

Qualifications

• 1–3 years of automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Automotive service management

Retail repair leadership

Team leadership

Sales skills

Customer service

Job description

Big Brand Tire & Service in California is seeking an automotive service manager to lead the service team, coach technicians and advisors, and deliver world-class customer service. You will bridge mechanics and customers, explain repairs, and push store performance.

The role requires 1–3 years in service management, a track record in service sales, and the ability to manage a high-volume, fast-paced shop. Weekend availability is a must; benefits include medical, dental, vision, and a 401(k) with