Automotive Service Manager: Lead Team, Grow Service Sales

Hurricane Tire; Downey (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Health Savings Account

Life and disability insurance

Employee Assistance Program

401(K) with company match

Flexible PTO

Paid holidays

Discounts on tires & services

Employee referral program

Paid ASE training

Career growth opportunities

Job summary

Big Brand Tire & Service in Downey, CA is seeking a hands-on Service Manager to lead the automotive service team, coach technicians and advisors, and drive sales performance. You will bridge communication between mechanics and customers, explain repairs, and promote recommended services to ensure customer trust and loyalty.

The ideal candidate has 1–3 years in service management, a strong service-sales background, and the ability to thrive in a fast-paced environment while maintaining high

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• A self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Leadership experience

Service sales

Team leadership

Communication skills

Problem-solving

Driver's license

Physical ability

Job description

Big Brand Tire & Service in Downey, CA is seeking a hands-on Service Manager to lead the automotive service team, coach technicians and advisors, and drive sales performance. You will bridge communication between mechanics and customers, explain repairs, and promote recommended services to ensure customer trust and loyalty.

The ideal candidate has 1–3 years in service management, a strong service-sales background, and the ability to thrive in a fast-paced environment while maintaining high