Automotive Service Manager: Lead, Coach & Drive Results

Hurricane Tire; Brea (CA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Flexible PTO

Paid Holidays

Discounts on products and services

ASE Cert reimbursement

Job summary

Big Brand Tire & Service in California is seeking an experienced automotive service manager to lead a busy service team and drive sales and customer satisfaction. You will train technicians and advisors, bridge communication between mechanics and customers, and ensure operations meet safety and quality standards.

The role requires strong leadership, the ability to close service sales, and a commitment to delivering world‑class customer service.

Qualifications

• Leadership and team coaching experience in a high-volume automotive or retail repair environment.
• Strong ability to explain repairs, recommend services, and close sales.
• Proven track record of meeting sales and service targets.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Bridge mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Leadership

Service sales

Communication

Problem solving

Customer focus

Job description

Big Brand Tire & Service in California is seeking an experienced automotive service manager to lead a busy service team and drive sales and customer satisfaction. You will train technicians and advisors, bridge communication between mechanics and customers, and ensure operations meet safety and quality standards.

The role requires strong leadership, the ability to close service sales, and a commitment to delivering world‑class customer service.