Automotive Service Manager: Lead Team, Deliver Quality

Midas International, LLC; Hudson (NH); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Midas is seeking an automotive service manager to lead and direct all service department activities at our California retail store. You will focus on delivering exceptional customer service, overseeing inspections, building repair orders, and discussing pricing with customers while promoting shop specials.

Candidates should have at least 2 years of store or service manager experience, solid automotive knowledge, strong leadership and communication skills, and the ability to work a flexible

Qualifications

• A minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Customer service

Communication

Leadership

Team building

Flexible schedule

Job description

Midas is seeking an automotive service manager to lead and direct all service department activities at our California retail store. You will focus on delivering exceptional customer service, overseeing inspections, building repair orders, and discussing pricing with customers while promoting shop specials.

Candidates should have at least 2 years of store or service manager experience, solid automotive knowledge, strong leadership and communication skills, and the ability to work a flexible