Auto Service Manager — Lead a High-Performance Shop

Leggett Automotive; Durham (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Vision insurance

Paid time off

Job summary

Midas is seeking a Store Manager to lead service department activities for our tire and automotive repair shop. The role emphasizes delivering quality customer service, managing inspections, repairs, and pricing discussions.

The position calls for automotive knowledge, leadership skills, and the ability to supervise a team in a customer-focused retail environment. Weekend/evening shifts and a commitment to our standards are required.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge and ASE awareness recommended.
• Valid driver’s license required.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers regarding services requested and estimated completion times.
• Oversee complete vehicle inspections and create repair orders with parts sourcing.
• Present pricing estimates and promote shop service specials.
• Lead, manage and train the team while aligning with the company vision and values.
• Supervise up to ten employees to ensure quality work.
• Oversee inspections, diagnostics and repairs on domestic, European and Asian vehicles.

Skills

General automotive knowledge

Customer service

Communication skills

Leadership

Team building

Job description

Midas is seeking a Store Manager to lead service department activities for our tire and automotive repair shop. The role emphasizes delivering quality customer service, managing inspections, repairs, and pricing discussions.

The position calls for automotive knowledge, leadership skills, and the ability to supervise a team in a customer-focused retail environment. Weekend/evening shifts and a commitment to our standards are required.