Automotive Service Manager: Lead Team & Grow Within

Midas 591; Jackson (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Training & development

Vision insurance

Job summary

Midas 591 is seeking an automotive service manager to oversee all service department activities in our retail tire and repair store. You will lead inspections, prepare repair orders, discuss pricing, and promote service specials while aligning with company vision and values.

The role requires at least 2 years of store or service management experience, general automotive knowledge, and strong customer service, communication, and leadership skills. Weekend/evening shifts are required.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition and good communication skills.
• Leadership ability and team-building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee vehicle inspections and make comprehensive recommendations, build repair orders and source parts.
• Discuss pricing estimates with customers and promote service specials.
• Lead, manage, and train team while aligning with company vision and values.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosing and repairing of cars and light trucks.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Customer service

Leadership

Team building

Communication

Flexible schedule

Driver's license

Job description

Midas 591 is seeking an automotive service manager to oversee all service department activities in our retail tire and repair store. You will lead inspections, prepare repair orders, discuss pricing, and promote service specials while aligning with company vision and values.

The role requires at least 2 years of store or service management experience, general automotive knowledge, and strong customer service, communication, and leadership skills. Weekend/evening shifts are required.