Automotive Store Manager - Lead Team, Grow Profit & Service

Leggett Automotive; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Midas is seeking a seasoned Store Manager to lead automotive service operations, ensure safety, efficiency, and profitability, and foster a high-performance culture. The role emphasizes customer satisfaction, cost control, and environmental compliance while guiding a team of technicians and service staff.

The ideal candidate will have 2+ years in store or service management, strong automotive knowledge, and a proven track record of leadership and excellent customer service in a retail repair

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Strong POS computer and Internet skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Skills

Store management

Automotive knowledge

Customer service

Leadership

Communication

Team building

POS skills

Schedule flexibility

Driver's license

Education

College degree or coursework (preferred)

Job description

Midas is seeking a seasoned Store Manager to lead automotive service operations, ensure safety, efficiency, and profitability, and foster a high-performance culture. The role emphasizes customer satisfaction, cost control, and environmental compliance while guiding a team of technicians and service staff.

The ideal candidate will have 2+ years in store or service management, strong automotive knowledge, and a proven track record of leadership and excellent customer service in a retail repair