Automotive Service Manager: Lead Shop Ops & Training

Northwest Tire Inc.; California; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO after 90 days

Rotating Saturdays

On-call for after-hours

Overtime

Room for advancement

Job summary

Nwtire is seeking a Service Manager in California to oversee the day-to-day operations of the Service Department. You will lead a team, coordinate activities, and strive for exceptional customer satisfaction.

Ideal candidates possess strong communication, interpersonal, presentation, and diagnostic skills, with the ability to train staff and drive service excellence in a fast-paced shop environment.

Qualifications

• Strong communication and interpersonal skills with customers and employees alike.
• Ability to develop instant rapport with customers and employees.
• Strong presentation and diagnostic abilities.

Responsibilities

• Oversee the everyday operations of the Service Department.
• Train employees and ensure high-quality customer service.

Skills

Communication

Interpersonal skills

Rapport with customers

Presentation

Diagnostic abilities

Job description

Nwtire is seeking a Service Manager in California to oversee the day-to-day operations of the Service Department. You will lead a team, coordinate activities, and strive for exceptional customer satisfaction.

Ideal candidates possess strong communication, interpersonal, presentation, and diagnostic skills, with the ability to train staff and drive service excellence in a fast-paced shop environment.