Automotive Service Leader - Train, Coach, Grow

Hurricane Tire; Atascadero (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account

Flexible Spending Accounts

Life and Short/Long-Term Disability

Employee Assistance Program

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service in California is seeking a dedicated automotive service leader to head the service team and drive excellent customer care. You will train technicians, explain repairs to customers, and help close service sales while maintaining high standards.

Join a fast-paced store where you’ll partner with the store manager on daily operations, scheduling, and compliance, ensuring safety and consistent quality across the shop.

Qualifications

• 1–3 years of automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Service leadership

Sales ability

Team coaching

Communication

Problem-solving

Customer service

Job description

Big Brand Tire & Service in California is seeking a dedicated automotive service leader to head the service team and drive excellent customer care. You will train technicians, explain repairs to customers, and help close service sales while maintaining high standards.

Join a fast-paced store where you’ll partner with the store manager on daily operations, scheduling, and compliance, ensuring safety and consistent quality across the shop.