Automotive Service Manager — Lead Teams & Growth

Big Brand Tire & Service; Atascadero (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Paid Training and ASE Certification Re

Career Growth Opportunities

Job summary

Big Brand Tire & Service in California is seeking an experienced Automotive Service Manager to lead our service team, coach technicians and advisors, and drive exceptional customer repairs. You will bridge mechanics and customers, explain repairs, and help meet sales and service targets with confidence.

You will also partner with the Store Manager on daily operations, scheduling, and compliance, while keeping the shop efficient and safe.

Qualifications

• Experience leading a service team in automotive retail.
• Strong communication and problem-solving abilities.
• Proven track record of achieving sales and service targets.
• Ability to train and motivate technicians and service advisors.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Automotive service management

Retail leadership

Sales skills

Customer service excellence

Job description

Big Brand Tire & Service in California is seeking an experienced Automotive Service Manager to lead our service team, coach technicians and advisors, and drive exceptional customer repairs. You will bridge mechanics and customers, explain repairs, and help meet sales and service targets with confidence.

You will also partner with the Store Manager on daily operations, scheduling, and compliance, while keeping the shop efficient and safe.