Automotive Service Manager: Lead High-Performance Team
Inchcape Motors Finland Oy
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Benefits offered by this job
Job summary
Atkins Kroll in Guam seeks a Service Manager-BMW to lead the service team, ensure a high-quality customer experience, and protect profitability. You will drive efficiency in RO management, workflow, and performance against targets while upholding OEM standards and regulatory requirements.
A strong leader with a passion for service is essential. The role emphasizes team development, relationship-building with OEM partners, and adherence to safety and quality policies in a fast-paced automotive
Qualifications
- Strong leadership and team coaching capabilities.
- Proven track record driving customer satisfaction and service quality.
- Experience managing operations, workflow, and estimates.
- Knowledge of OEM standards and warranty policies.
- Regulatory compliance awareness and risk management.
Responsibilities
- Lead, coach, and develop the service team to meet targets.
- Drive a seamless, professional customer service experience.
- Oversee daily service operations, RO management, and productivity.
- Monitor performance, close gaps with action plans.
- Ensure OEM standards and regulatory compliance.
- Manage budget, costs, and resources for profitability.
Skills
Education
Job description
Atkins Kroll in Guam seeks a Service Manager-BMW to lead the service team, ensure a high-quality customer experience, and protect profitability. You will drive efficiency in RO management, workflow, and performance against targets while upholding OEM standards and regulatory requirements.
A strong leader with a passion for service is essential. The role emphasizes team development, relationship-building with OEM partners, and adherence to safety and quality policies in a fast-paced automotive
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