Automotive Service Manager — Lead High-Performance Team

Cardinalewaymazdamesa; Oakland (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, Vision after 90 days

401k provided by Empower

Allstate ancillary insurance

FSA offered

Life Insurance provided

Job summary

Cardinale Automotive Group, Oakland, CA, seeks a Service Manager to lead the Ford Service Department, drive profitability, and elevate customer satisfaction. The role demands a proven service leadership track record and ability to build high-performance teams.

You will partner with dealership staff to ensure service excellence, mentor technicians, and uphold regulatory compliance while delivering outstanding customer experiences.

Qualifications

• 2+ years automotive service experience.
• Dealership service experience preferred.
• Stable employment history with long-term commitment.
• Stellar work ethic, outgoing and personable team member.
• Proven leadership ability to mentor and train team members.
• Proficient time management and organizational skills.
• Exemplary communication and customer service skills.
• Pass background screening, pre-placement drug screening and must have an acceptable MVR.

Responsibilities

• Advise, guide, and plan for team members to attain financial goals and company standards.
• Produce an environment conducive to managing daily workflow effectively and efficiently.
• Utilize pricing parameters and strategies to generate profit.
• Interview, hire and mentor service advisors and technicians.
• Advance manufacturer relationships to promote our product and services.
• Partner with all dealership personnel to ensure superior quality of service is delivered.
• Comply with federal, state, and local regulations that affect service operations.
• Perform other duties as assigned.

Skills

Leadership ability

Customer service skills

Communication

Time management

Organizational skills

Job description

Cardinale Automotive Group, Oakland, CA, seeks a Service Manager to lead the Ford Service Department, drive profitability, and elevate customer satisfaction. The role demands a proven service leadership track record and ability to build high-performance teams.

You will partner with dealership staff to ensure service excellence, mentor technicians, and uphold regulatory compliance while delivering outstanding customer experiences.