Service Manager

Cardinalewaymazdamesa; Oakland (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k plan

Life Insurance

FSA

Ancillary insurance

Empower 401k

Job summary

Cardinale Automotive Group seeks a results-driven Service Manager for Ford of Oakland to lead our Ford Service Department and drive performance. You will build a high‑performing team, maximize profitability, elevate customer satisfaction, and foster a culture of accountability and excellence.

Knowledge of service operations and pricing strategies is a plus. Ideal candidates bring 2+ years of dealership service leadership, strong communication, and a proven ability to mentor technicians and

Qualifications

• 2+ years automotive service experience.
• Dealership service experience preferred.
• Stable employment history with long-term commitment.
• Strong work ethic and personable team member.
• Proven leadership to mentor and train staff.
• Excellent time management and organizational skills.
• Excellent communication and customer service skills.
• Pass background screening and acceptable MVR.

Responsibilities

• Guide and plan for team to attain financial goals and company standards.
• Create an environment conducive to efficient daily workflow.
• Use pricing parameters to generate profit; interview and mentor service advisors and technicians.
• Advance manufacturer relationships to promote products and services.
• Collaborate with dealership personnel to ensure high-quality service.
• Comply with regulations affecting service operations.
• Perform other duties as assigned.

Skills

Automotive service experience

Leadership

Customer service

Team mentoring

Time management

Job description

Are you ready to lead, inspire, and drive performance? Ford of Oakland is looking for an energetic, results-driven Service Manager to lead our Ford Service Department

This is an exciting opportunity for a proven automotive service leader who knows how to build high-performance teams, maximize profitability, elevate customer satisfaction, and create a culture of accountability and excellence.

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.

What We Offer:

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer.
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered.
• Life Insurance provided for and paid by Cardinale Automotive Group.

Responsibilities:

• Advise, guide, and plan for team members to attain financial goals and company standards
• Produce an environment which is conducive to managing daily workflow effective and efficiently
• Utilize pricing parameters and strategies to generate profitInterview, hire and mentor service advisors and technicians
• Advance manufacture relationships to promote our product and services
• Partner with all dealership personnel to ensure superior quality of service is delivered
• Comply with federal, state, and local regulations that affect service operations
• Perform other duties as assigned

Qualifications:

• 2+ years automotive service experience
• Successful track record with dealership service experience
• A stable employment history with long-term commitment preferred
• Stellar work ethic, outgoing and personable team member
• Proven leadership ability to mentor and train team members
• Proficient time management and organizational skills
• Exemplary communication and customer service skills
• Pass background screening, pre-placement drug screening and must have an acceptable MVR

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.