Dynamic Service Manager - Lead High-Performance Auto Team

Cardinale Automotive Group; Oakland (MS); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, Dental, Vision after 90 days

401k provided by Empower

Ancillary insurance provided by Allset

FSA offered

Job summary

Ford of Oakland, part of Cardinale Automotive Group, is seeking a Service Manager to lead our Ford Service Department. You will drive performance, build a high-energy team, maximize profitability, and elevate customer satisfaction through a culture of accountability and excellence.

The role requires proven service leadership, ability to mentor advisors and technicians, manage daily workflow, and ensure compliance with regulations while fostering strong manufacturer relationships and

Qualifications

• 2+ years automotive service leadership experience
• Exemplary communication and customer service skills
• Proven ability to mentor and train service staff
• Strong time management and organizational abilities
• Stellar work ethic and accountability

Responsibilities

• Advise, guide, and plan for team members to attain financial goals and company standards
• Produce an environment which is conducive to managing daily workflow effectively
• Utilize pricing parameters and strategies to generate profit
• Interview, hire and mentor service advisors and technicians
• Advance manufacturer relationships to promote our product and services
• Partner with all dealership personnel to ensure superior quality of service
• Comply with federal, state, and local regulations that affect service operations
• Perform other duties as assigned

Skills

Leadership

Customer service

Team mentoring

Communication

Time management

Job description

Ford of Oakland, part of Cardinale Automotive Group, is seeking a Service Manager to lead our Ford Service Department. You will drive performance, build a high-energy team, maximize profitability, and elevate customer satisfaction through a culture of accountability and excellence.

The role requires proven service leadership, ability to mentor advisors and technicians, manage daily workflow, and ensure compliance with regulations while fostering strong manufacturer relationships and