Automotive Service Manager — Lead a Winning Team

Gill Automotive Group; Madera (CA); On-site; USD 78,000 - 167,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

Dental benefits

Vision benefits

Paid time off

Career growth opportunities

Supportive work environment

Job summary

Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our high-volume service department, focusing on customer satisfaction, team development, and operational excellence.

You will coach technicians and service advisors, monitor workflow and repair quality, and collaborate with parts and sales to maximize dealership performance while upholding manufacturer standards.

Competitive, performance-based compensation and comprehensive benefits support the role.

Qualifications

• Previous automotive service management experience preferred.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Knowledge of dealership service operations and repair processes.
• Ability to analyze reports and drive performance improvements.
• Valid driver's license and clean driving record.

Responsibilities

• Manage daily operations of a high-volume service department
• Lead, coach, and develop service advisors, technicians, and support staff
• Monitor workflow, productivity, and repair quality
• Ensure exceptional customer service and retention
• Achieve departmental sales, gross profit, and CSI goals
• Maintain compliance with manufacturer and dealership standards
• Handle customer concerns professionally and effectively
• Collaborate with parts and sales departments to maximize dealership performance

Skills

Leadership

Team building

Communication

Customer service

Dealership operations

Job description

Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our high-volume service department, focusing on customer satisfaction, team development, and operational excellence.

You will coach technicians and service advisors, monitor workflow and repair quality, and collaborate with parts and sales to maximize dealership performance while upholding manufacturer standards.

Competitive, performance-based compensation and comprehensive benefits support the role.