Service Manager at Gill Chrysler Dodge Jeep Ram GMC
Gill Automotive Group
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Benefits offered by this job
Job summary
Gill Chrysler Dodge Jeep Ram GMC in California is seeking an experienced Service Manager to lead our high-volume service department, focusing on customer satisfaction, team development, and operational excellence.
You will coach technicians and advisors, monitor workflows, and partner with parts and sales to maximize performance while maintaining manufacturer standards.
Join a team that rewards performance with a strong compensation plan and growth opportunities.
Qualifications
- Previous automotive service management experience preferred.
- Strong leadership and team-building skills.
- Excellent communication and customer service abilities.
- Knowledge of dealership service operations and repair processes.
- Ability to analyze reports and drive performance improvements.
- Valid driver's license and clean driving record.
Responsibilities
- Manage daily operations of a high-volume service department.
- Lead, coach, and develop service advisors, technicians, and support staff.
- Monitor workflow, productivity, and repair quality.
- Ensure exceptional customer service and retention.
- Achieve departmental sales, gross profit, and CSI goals.
- Maintain compliance with manufacturer and dealership standards.
- Handle customer concerns professionally and effectively.
- Collaborate with parts and sales departments to maximize dealership performance.
Skills
Job description
Service Manager
Gill Chrysler Dodge Jeep Ram GMC
Drive Performance. Lead a Winning Team.
Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our service department. This is an exciting opportunity for a proven automotive leader who is passionate about customer satisfaction, team development, and operational excellence.
$7,000 to $15,000+ per month Performance-based compensation with earnings determined by departmental results, leadership effectiveness, customer satisfaction, and profitability.
- Manage daily operations of a high-volume service department
- Lead, coach, and develop service advisors, technicians, and support staff
- Monitor workflow, productivity, and repair quality
- Ensure exceptional customer service and retention
- Achieve departmental sales, gross profit, and CSI goals
- Maintain compliance with manufacturer and dealership standards
- Handle customer concerns professionally and effectively
- Collaborate with parts and sales departments to maximize dealership performance
- Previous automotive service management experience preferred
- Strong leadership and team-building skills
- Excellent communication and customer service abilities
- Knowledge of dealership service operations and repair processes
- Ability to analyze reports and drive performance improvements
- Valid driver's license and clean driving record
- Competitive performance-based compensation
- Medical, dental, and vision benefits
- Paid time off
- Career growth opportunities
- Supportive and professional work environment
Join the Gill Automotive Group and help lead one of the region's top-performing service teams.
Gill Automotive Group is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees are valued and respected.
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