Automotive Service Manager — Lead a High-Performance Team

CarShop; Chester Springs (PA); Sur place; USD 85 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Paid holidays

Employee discounts

Training and development

Career advancement opportunities

Fortune 500 resources

Team-oriented environment

Résumé du poste

CarShop in Chester Springs seeks an experienced Automotive Retail Service Manager to lead the Service Department and develop a high-performing team. You will oversee daily operations, coach advisers and technicians, and ensure prompt, professional customer service.

This role supports Penske Automotive Group and CarShop’s culture of growth, with a compensation package in the $85,000–$100,000 yearly range and comprehensive benefits.

Qualifications

• Automotive service management experience required.
• Experience leading Service Advisors and Technicians.
• Strong understanding of automotive service operations and workflow.
• Demonstrated ability to achieve performance, productivity, and customer service goals.
• Strong leadership, coaching, and team-building skills.
• Excellent communication and problem-solving abilities.
• Organized and able to effectively prioritize in a fast-paced environment.
• Customer-focused with a commitment to delivering an exceptional service experience.

Responsabilités

• Lead daily Retail Service Department operations.
• Coach, train, and develop Service Advisors and Technicians.
• Manage scheduling to maximize productivity and efficiency.
• Monitor performance and drive toward goals.
• Ensure exceptional customer experience across Service Advisors.

Connaissances

Automotive service leadership

People development

Operations management

Customer service excellence

Formation

High school diploma

Outils

MS Office

Description du poste

CarShop in Chester Springs seeks an experienced Automotive Retail Service Manager to lead the Service Department and develop a high-performing team. You will oversee daily operations, coach advisers and technicians, and ensure prompt, professional customer service.

This role supports Penske Automotive Group and CarShop’s culture of growth, with a compensation package in the $85,000–$100,000 yearly range and comprehensive benefits.