Automotive Service Manager — Lead Team, Drive Growth

Firestone Complete Auto Care; Canton (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with bonus opportunities

Career growth potential

Supportive work environment

Employee discounts and benefits

Job summary

A leading automotive service organization is seeking a Service Manager to oversee daily shop operations and manage a technician team. Responsibilities include supervising staff, providing customer service, managing inventory, and driving sales. Ideal candidates should have strong automotive knowledge, excellent leadership skills, and experience in automotive service management. This role offers competitive pay, performance bonuses, and a supportive work environment, with approximately 42 hours of work per week including weekends.

Qualifications

• Previous experience in automotive service management or a related role preferred.
• Strong technical understanding of vehicle maintenance and repair.
• Excellent leadership, communication, and customer service skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Basic computer proficiency and familiarity with point-of-sale and scheduling systems.

Responsibilities

• Supervise and motivate technicians and service staff.
• Provide accurate quotes and sell recommended jobs.
• Order and manage inventory and parts efficiently.
• Monitor and manage daily sales and profitability metrics.
• Lead by example in achieving individual and team sales goals.

Skills

Leadership

Customer service

Automotive knowledge

Technical understanding of vehicle maintenance

Communication

Job description

A leading automotive service organization is seeking a Service Manager to oversee daily shop operations and manage a technician team. Responsibilities include supervising staff, providing customer service, managing inventory, and driving sales. Ideal candidates should have strong automotive knowledge, excellent leadership skills, and experience in automotive service management. This role offers competitive pay, performance bonuses, and a supportive work environment, with approximately 42 hours of work per week including weekends.